Last Updated: May 22, 2025
Welcome to rochesteruk.online! We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our travel website. This Privacy Policy explains how rochesteruk.online operated by Luna, collects, uses, shares, and protects your personal information. It also outlines your rights regarding your data.
We believe in transparency and upholding fundamental human rights, including the right to privacy. Our practices are designed to be fair, lawful, and to respect your individual autonomy.
1. Who We Are
- Website Name: rochesteruk.online
- Website URL: https://rochesteruk.online/
- Website Category: Travel
- Operator: Luna
- Contact Email: Support@rochesteruk.online
2. Information We Collect
We collect information to provide and improve our travel services, enhance your experience, and for legitimate business purposes. The types of information we collect depend on how you interact with our website:
- Information You Provide Directly:
- Contact Information: Such as your name, email address, and phone number when you subscribe to our newsletter, submit inquiries, or participate in surveys.
- Travel Preferences: Details about your travel interests, destinations, dates, and any special requests you might provide when planning trips through our site.
- User Content: Any information you post, comment on, or share in public forums, reviews, or other interactive areas of our website.
- Communication Data: Records of your correspondence with us, including emails and messages.
- Information Collected Automatically (Through Technology):
- Usage Data: Information about how you access and use our website, including pages viewed, time spent on pages, navigation paths, and interactions with content.
- Device Information: Details about the device you use to access our website, such as your IP address, browser type, operating system, and unique device identifiers.
- Location Data: General location information derived from your IP address. We do not collect precise location data without your explicit consent.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your Browse experience, analyze site traffic, personalize content, and deliver targeted advertisements. For more details, please see our “Cookies and Similar Technologies” section.
3. How We Use Your Information
We use the information we collect for various purposes, always with a clear legal basis and to serve your interests:
- To Provide and Maintain Our Services:
- Operating and optimizing rochesteruk.online.
- Facilitating your travel planning and bookings (if applicable).
- Responding to your inquiries and providing customer support.
- Managing your account and preferences.
- To Improve and Personalize Your Experience:
- Understanding how you use our website to enhance its functionality and content.
- Personalizing recommendations, offers, and content based on your interests.
- Developing new features and services.
- For Communication and Marketing:
- Sending you newsletters, updates, promotional materials, and special offers related to travel that we believe may be of interest to you (you can opt-out at any time).
- Communicating important service-related notices.
- For Analytics and Research:
- Monitoring and analyzing trends, usage, and activities in connection with our services.
- Performing research and analysis to improve our operations and offerings.
- For Security and Fraud Prevention:
- Protecting our website, users, and data from unauthorized access, fraud, and other illegal activities.
- Enforcing our terms and conditions.
- To Comply with Legal Obligations:
- Meeting legal, regulatory, and compliance requirements.
- Responding to lawful requests from public authorities.
4. How We Share Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances and with appropriate safeguards:
- With Your Consent: We will share your personal information when you give us explicit permission to do so.
- Service Providers: We may share your data with trusted third-party service providers who perform functions on our behalf, such as website hosting, analytics, marketing, payment processing, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
- Legal Requirements and Law Enforcement: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you, for research, analytical, or marketing purposes.
5. Cookies and Similar Technologies
rochesteruk.online uses cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information.
- What are Cookies? Cookies are small data files placed on your device. They allow us to recognize your browser and capture certain information.
- How We Use Them: We use cookies for:
- Essential Functionality: To make our website work correctly, such as maintaining your session.
- Performance and Analytics: To understand how visitors use our site, which helps us improve its design and content.
- Personalization: To remember your preferences and tailor your experience.
- Advertising: To deliver relevant advertisements to you on other websites based on your Browse history.
- Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Most web browsers allow you to control cookies through their settings.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer needed, we will securely delete or anonymize it.
8. Your Privacy Rights
Consistent with human rights principles and applicable data protection laws (such as GDPR, where relevant), you have certain rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure (“Right to Be Forgotten”): You have the right to request the deletion of your personal information under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
- Right to Data Portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
- Right to Object: You have the right to object to our processing of your personal information under certain circumstances, particularly for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.
To exercise any of these rights, please contact us at Support@rochesteruk.online. We will respond to your request in accordance with applicable law.
9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.
10. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: Support@rochesteruk.online
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